sbobe Legal Notice

Service availability

We at sbobe offer our services only in jurisdictions where online entertainment and wagering are permitted by applicable local law. Our platform is not available in jurisdictions where online wagering is prohibited or restricted. We do not target users outside our permitted service area, and we reserve the right to restrict or terminate access if we determine that a user is accessing sbobe from a jurisdiction where our services are not legally available.

Service availability is determined by local law and regulatory frameworks. We monitor changes in local legislation and adjust our service area accordingly. If you are uncertain whether sbobe is available in your jurisdiction, we recommend consulting local legal resources or contacting our support team before creating an account. Our platform operates transparently within the legal frameworks of jurisdictions where we are permitted to offer services. We do not circumvent local laws or offer services in prohibited jurisdictions.

Account holders are responsible for verifying that their access and use of sbobe comply with their own jurisdiction's applicable law. We do not accept liability for account holders who access sbobe in violation of local law. If you access sbobe from a jurisdiction where our services are not legally available, you do so at your own risk and in violation of local law.

Account eligibility

Account eligibility on sbobe is determined by applicable local law. We do not set arbitrary age restrictions or eligibility criteria beyond what local law requires. Account holders must be of legal age to enter into contracts and engage in entertainment activities in their jurisdiction. We require identity verification before processing withdrawals, which includes confirming your legal name and providing a valid Indonesian ID (KTP, passport, or driver's license).

During account creation, you confirm that you meet the eligibility requirements of your jurisdiction and that you are not prohibited by local law from accessing our services. We do not knowingly permit access to users who are ineligible under their local law. If we discover that an account holder is ineligible, we may freeze the account and initiate a refund process subject to our terms. We do not offer account controls, account preferences, or other account-restriction features as standard settings. However, account holders may contact our support team to request account restrictions or temporary suspension if they wish to limit their access or spending.

Eligibility verification is ongoing. We monitor accounts for signs of ineligibility and may request additional verification at any time. If we determine that an account holder is ineligible, we will notify them and take appropriate action, which may include account suspension or closure.

Local-law responsibility

Users are responsible for verifying that access and use of sbobe comply with their own jurisdiction's applicable law. We at sbobe do not provide legal advice, and we do not warrant that our services are legal in any particular jurisdiction. Account holders must conduct their own legal research or consult local legal professionals to determine whether sbobe is available and legal in their area.

Local laws regarding online entertainment and wagering vary significantly across regions and change over time. What is legal in one jurisdiction may be prohibited in another. Account holders are solely responsible for understanding and complying with the laws of their own jurisdiction. We do not accept liability for account holders who access sbobe in violation of local law. If you are uncertain about the legal status of sbobe in your jurisdiction, we recommend consulting local legal resources before creating an account or depositing funds.

Our support team can provide information about our service area and general platform policies, but we cannot provide legal advice specific to your jurisdiction. If you have questions about the legal status of sbobe in your area, please consult a local legal professional or regulatory authority. We take user responsibility seriously and encourage all account holders to verify compliance with local law before accessing our platform.

Data and privacy scope

We at sbobe collect personal data for account creation, identity verification, payment processing, and compliance purposes. Data collected includes your full legal name, contact information, payment method details, and a copy of your valid Indonesian ID. We use this data to verify your identity, process deposits and withdrawals, and comply with local anti-money-laundering (AML) and know-your-customer (KYC) regulations.

Your data is protected by encryption and access controls. We do not share your personal information with third parties except as required by law or to process your payments. For detailed information about how we collect, use, and protect your data, please review our privacy policyOur privacy policy explains your rights regarding your data and the steps we take to protect your information. During identity verification, we collect a copy of your valid Indonesian ID and may request a selfie for facial matching. This information is used solely for verification purposes and is stored securely. We do not use your ID or facial data for any other purpose without your explicit consent.

We also collect transaction data (deposits, withdrawals, bets, wins) for account management and compliance purposes. This data is retained according to local legal requirements and our data retention policy. Account holders have the right to access, correct, or delete their personal data subject to legal and compliance requirements. To exercise these rights, contact our support team via in-app chat or email.

Contact for legal inquiries

Account holders with legal questions, compliance inquiries, or concerns about our service can contact our support team via in-app chat or email. We respond to inquiries during standard business hours (Monday–Friday, 9 AM–6 PM local time) in English and Indonesian. For urgent legal or compliance matters, use the in-app chat feature for faster response. Our compliance team reviews all legal inquiries and responds within 2–3 business days.

If your inquiry requires escalation or involves complex legal issues, we may request additional information or documentation. We maintain records of all legal inquiries and responses for compliance purposes. If you have concerns about our compliance practices or believe sbobe is operating in violation of local law, you may report your concern to our compliance team or to the relevant local regulatory authority in your jurisdiction. We take all compliance concerns seriously and investigate them thoroughly.

For general support inquiries (account issues, payment problems, game questions), contact our support team via in-app chat or email. For legal or compliance matters specifically, mark your inquiry as "Legal" or "Compliance" so it is routed to the appropriate team. We are committed to responding to all inquiries promptly and professionally. If you are not satisfied with our response, you may escalate your concern to our management team or to the relevant local regulatory authority.